OCCUPATIONAL HEALTH HAZARDS IN BPO PROFESSIONALS - CASE STUDY
Occupational health problems are common among BPO professional. They are manifested mostly in psychological and health problems which directly reflect the quality of life for workers and decrease in productivity. The present study was carried out to assess the different types of occupational health problems among the BPO professionals with the help of a questionnaire and personal interview. The present study reveals that majority of them had musculo skeletal problems, change in their food habits and their life style was altered. The results are discussed with the intervention of good settings of office and computer laboratory ergonomics suggested by ECMA and HMSO for the improvements.
K. KARTHIKEYAN, N. KAMALRAJ , N. KUMARESH AND M. POONKOTHAI